Frequently Asked Questions

Find answers to common questions about our custom song creation process, pricing, licensing, and more.

It's simple!
  1. Choose your desired pricing tier (Personal or Commercial) based on your needs and click the order button to go to our secure payment page.
  2. After payment, you'll receive a link to our detailed 'Feelings Form' where you'll share your story, emotions, occasion details, preferred style/mood, and any specific lyrics or ideas.
  3. Our creative process begins! We use your input to craft a unique song structure, melody, and arrangement using advanced sound technology and musical artistry.
  4. We deliver your high-quality audio file (MP3/WAV based on tier) via email within the specified turnaround time (usually X-Y days - *Specify Your Timeframe*).
  5. If your tier includes revisions, you can provide feedback for minor adjustments.

The more details you share in our 'Feelings Form', the better we can capture your vision! Key things include: the occasion, who the song is for, the main story or feelings you want to convey, desired mood (happy, romantic, funny, soulful, etc.), preferred music genre (pop, folk, Bollywood-style, rock, etc. - we'll do our best to match!), any specific names, dates, places, or inside jokes to include. For commercial jingles, include brand name, key message, and target audience.

Our different tiers include a specific number of minor revisions (check the pricing page). Minor revisions typically cover small adjustments to tempo, instrument levels, or slight rephrasing based on the initial prompt. They generally do not include complete changes in genre, core melody, or fundamental story after the song has been created based on your original input. We aim for your satisfaction and will work with you within the policy limits.

This is crucial!
  • Personal Use License (Personal Echo, Personal Symphony): Allows you to use the song for personal, non-commercial purposes ONLY. Examples: Playing at a private wedding, birthday party, sharing with friends/family directly, personal social media posts (non-monetized). **You CANNOT use it for business advertising, monetized content (YouTube, podcasts), public broadcast, or any purpose intended to generate revenue or promote a business.**
  • Limited Commercial License (Commercial Spark): Allows for specific, limited commercial uses like organic social media posts for a brand, website background music (non-advertising), internal corporate presentations. **Excludes paid advertising and broadcast use.** Full terms specified at purchase.
  • Standard Commercial License (Commercial Amplify): Grants broader rights for commercial use, typically including online paid advertising (e.g., Facebook/Google Ads), use in monetized YouTube videos/podcasts, public business events, and broader web/app use. **May still exclude traditional broadcast (TV/Radio) unless specified.** Always refer to the specific license document provided with your purchase for exact terms and restrictions.
Choosing the wrong license can lead to copyright issues. Please select the tier that matches your intended use. Contact us if unsure.

Our standard turnaround time is typically **[Specify Your Timeframe, e.g., 3-5 business days]** after we receive your completed 'Feelings Form'. Turnaround may vary slightly depending on current order volume and complexity. Expedited options might be available as an add-on during checkout (if you offer this).

This depends on the tier you purchase. Our standard delivery includes high-quality MP3 files. Higher tiers (like Personal Symphony and Commercial Amplify) also include uncompressed WAV files for better audio fidelity. Stem files (isolated tracks like vocals, drums, etc.) may be available as an optional add-on for the top commercial tier. Check the pricing page for specifics.

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